Effective Date: October 2023
Welcome to TicketsRochester.com (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website. By accessing or using our Site, you agree to the terms outlined in this policy.
Our policies are designed to ensure transparency and protect your rights. This document applies solely to data collected through TicketsRochester.com and does not cover third-party websites or services linked to our Site.
When you browse our website without providing personal data, your experience remains anonymous. However, when purchasing tickets or creating an account, you may share personal details such as your name, email address, and payment information. We do not store or process your credit card details directly; these are handled securely by our payment partners.
By submitting your contact details, you consent to us reaching out via email or other communication channels for order confirmations, support, or promotional purposes.
We may automatically collect technical information such as your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies help us analyze site traffic and improve user experience. You can manage cookie preferences through your browser settings.
Your data helps us process ticket purchases, manage your account, and deliver customer support. Certain information may be shared with ticket vendors or delivery partners to fulfill your orders.
We may use your contact information to send updates, promotional offers, or event notifications. You can opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or messaging prompts.
We may disclose your information if required by law, legal process, or to protect the rights and safety of our users and the Site. This includes responding to lawful requests from law enforcement and investigating potential fraudulent activities.
We may share your data with trusted partners involved in payment processing, order fulfillment, or technical support. These entities are contractually obligated to keep your information confidential and only use it for specified purposes.
We retain your personal data only as long as necessary to provide our services or as required by law. Once your account is closed or your data is no longer needed, we securely delete or anonymize your information.
We use cookies to enhance your browsing experience, analyze site usage, and serve targeted advertisements. Types of cookies include:
You can control cookie settings via your browser. Note that disabling certain cookies may affect site functionality.
We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is entirely secure; therefore, you transmit information at your own risk.
Our Site is intended for users aged 18 and over. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You can opt out of marketing communications by following the unsubscribe links in our emails or replying with “STOP” to our messages. To exercise other privacy rights, such as data access or deletion, please contact us at [email protected] or through our privacy request form.
For questions, concerns, or to submit a privacy request, please email us at [email protected]. We will respond within the timeframe mandated by applicable laws.
We may update this policy periodically. Significant changes will be communicated via our website or email. Continued use of the Site after updates indicates your acceptance of the revised policy.